Overview
When you’re asked to quote on a job, the best way to submit your quote is directly within the work order in Tapi. This ensures your quote is reviewed in context with the maintenance request — giving property managers and owners all the details they need to make a quick, informed decision.
How to Submit a Quote
Step 1: Review the Work Order
Before quoting, carefully review all job details on the left-hand side of the work order.
If anything is unclear, you can use the message option to contact the property manager or tenant directly for clarification.
If you are unable to complete the quote, select Decline this job and optionally add a message to the property manager explaining why.
Step 2: Submit Your Quote
When you’re ready to submit your quote, go to the Submit Quote section on the right-hand side of the work order.
You have two options:
Upload as a PDF:
Click Select a PDF file and upload your document directly from your computer, tablet, or phone.
Enter directly in Tapi: Click the Enter on Tapi tab and fill in your quote details manually.
Make sure to include:
A clear description of the proposed work
Itemised costs (if applicable)
Estimated timeframe or completion date
Any supporting notes or attachments
Once submitted, your quote will be visible to the property manager for review and approval.
What Happens Next
After submitting your quote, the property manager will review it and may:
Approve the quote and send you a work order to proceed
Request adjustments or clarifications
Decline the quote if another supplier has been chosen
You’ll receive an email notification once a decision has been made.
Watch the Video
Tips & Reminders
Always ensure your quote is clear and complete to avoid delays in approval.
Include all relevant costs (labour, materials, call-out fees, etc.) for transparency.
Quotes must be submitted within Tapi — not via email — so they’re linked to the correct work order.
If you can’t complete the quote, decline promptly so the property manager can assign it elsewhere.