In order to change your email address, phone number or business name you need to reach out to the Property Management agency that you work with.
They will need to update that email address in their trust account software (Property Me, Palace, Console, Property Tree).
Once that has synced through into Tapi, you will need to select "forget password" to reset your account.
If you're struggling with accessing your dashboard or any of the work order links please message us at support@tapihq.com and we can review what's happening and assist you.