When using Tapi as a tenant:
No log-in or sign-up is required
You can access easily on the go with your mobile device
1. Submitting maintenance
If your property manager has the Tapi Tenant Concierge on their website, you will be able to easily submit your maintenance by following the basic steps. Your request will then be submitted directly to your agent for action.
Or if you have a QR code within your property you can scan that to report maintenance and keep track of current jobs.
2. Receive an email
If you have submitted maintenance via the Tapi form, you will receive an automatic email notification to advise your request has been submitted.
Your property manager may also choose to notify you at the time of sending maintenance off to a supplier; again, you will receive this notification via email.
3. Follow updates
By clicking on the work order link, you will be able to easily follow updates of the maintenance request. You can click back on this link at any point to see the most recent updates.
You can also send messages directly to your property manager regarding your maintenance item through Tapi by clicking the ‘Reply’ button in the link or replying directly to the maintenance request email.
Have more photos or videos for your property manager?
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It's simple! Once in your work order, you can click 'add photos or videos' to upload them directly for your property manager as below:
