Let's just kick off with a few points:
Tapi is free for tradies
You don't need to login or sign up to use it
There is an option to create a free dashboard to see your work in one place
You can use Tapi on your phone/tablet whilst on the road
As a tradie, you will use Tapi to receive work orders, keep PMs and tenants informed, and "close"/invoice your work.
It's also how landlords understand the progress of maintenance against their properties. They use the context provided by tenants, trades, and PMs to make important decisions through Tapi. That's why it's important to learn how to use Tapi well.
We will support you through this journey, and are happy to chat on making your processes more efficient 👍
Jump to how to use Tapi 🧠👷♂️
Why have over 400 property management agencies invested in Tapi?
Property Maintenance Sucks.
To put it bluntly.
Tapi's mission is to solve to make maintenance more simple, efficient, & proactive.
Not just for property managers, but for everyone.
Let's take a quick look at how Tapi benefits you as a trade...
Clear overview of the maintenance issue, including the asset history
👀 Overview of the issue at hand
Tapi's Tenant Concierge is an automated chatbot that intuitively understands the tenants maintenance request 🤖
It troubleshoots the issue, asking for photos, videos, and showing them helpful manuals and youtube videos along the way. It will understand the urgency too!
This is what gives you that brilliant report of tenant troubleshooting:
We'll even include a link to the Asset Manual if they PM has linked the asset to the work order ✨🤯
📲 Notification & Communication Tracking
Tapi does not endlessly ping reminders 🤩
We will send you one automated reminder if the requested action has not been taken, but after that, we will let the property manager know that they need to reach out. So say goodbye to needless follow ups!
Better yet, you'll be able to see a full history of the job from your perspective.
You'll also be able to message tenants directly through the work order, which will be visible to the property management agency.
Great if they're not coming back to you! 👋😤📞
💸 Invoicing
If you use an invoicing system, all you need to do is update the email address registered for invoicing for the agency.
Tapi takes the invoices & scans them, extrapolating the details so that they're ready to be approved swifltly by the property manager.
Whilst that's a bit about Tapi, it's really only the beginning. I would highly recommend learning how to use Tapi next.
If you ever need us to help you, please don't be afraid to reach out! Our support team is available at support@tapihq.com or through the chat function on your Tapi dashboard page.