Overview
Tapi gives landlords greater visibility, faster communication, and smarter insights into property maintenance. Through your property manager’s use of Tapi, you can review and approve maintenance requests, access detailed updates, and keep your property well maintained — without needing to micromanage every step.
Why Your Property Manager Uses Tapi
Your property manager has chosen Tapi to provide a more proactive, transparent, and efficient maintenance experience.
With Tapi, they can manage jobs in one place — ensuring that issues are handled quickly, communication is clear, and records are automatically stored for future reference.
Faster, Smoother Maintenance — Without the Micromanaging
With Tapi, property managers can log, track, and close jobs faster. For landlords, this means:
Repairs are completed promptly and professionally.
You stay informed with clear progress updates.
Tenants remain satisfied and stay longer.
Trades are paid quickly, reducing bottlenecks.
You enjoy peace of mind — no chasing or follow-ups needed.
Preventative Maintenance That Protects Your Property
Tapi helps your property manager set up recurring maintenance tasks (like gutter cleaning, smoke alarm checks, or pool servicing).
This proactive approach helps you:
Avoid costly emergency repairs.
Stay compliant with safety standards.
Keep your property in prime condition.
Preventative maintenance reduces risk and preserves your property’s value over time.
Smarter Insights on Repairs and Replacements
Tapi’s Asset Manager gives your property manager access to detailed data — including depreciation rates, warranty information, and service history.
As a landlord, you benefit from:
Confidence in repair or replacement decisions.
Transparency on spend and maintenance history.
Better long-term budgeting and planning.
It’s not just maintenance — it’s intelligent asset management.
A Better Experience for Your Tenants
Tapi’s Tenant Concierge makes it simple for tenants to report and track maintenance:
They can upload photos and videos.
Troubleshoot common issues before submitting.
Access appliance manuals via QR code.
Faster communication = quicker resolutions and happier tenants — reducing vacancy risk for you.
Flexible Funding with Property Tab
When large or unexpected maintenance costs arise, Tapi’s Property Tab (powered by Property Credit) gives landlords the option to:
Spread payments over time with fixed instalments.
Get work completed immediately without delaying repairs.
Avoid cash flow stress while keeping tenants and trades happy.
Learn more about Property Tab here.
Why It All Matters
Your property manager uses Tapi to deliver:
✅ Faster job turnaround
✅ Transparent communication
✅ Lower long-term maintenance costs
✅ Happier tenants
✅ Stronger protection for your asset
Tapi makes great property management even better — turning maintenance into a seamless, data-driven experience.
Watch the Video
The best way got Tenants to report maintenance
Reviewing & actioning maintenance – Desktop
Reviewing & actioning Maintenance – Phone
Tips & Reminders
You don’t need a Tapi login — all updates come via your property manager’s emails.
Keep an eye on your inbox for maintenance approvals to avoid delays.
Ask your property manager about Property Tab if you’d like flexible payment options for repairs.