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Tapi Basics for landlords
Tapi Basics for landlords

As an owner how can I view and action maintenance requests sent by my property manager

Anna Pengelly avatar
Written by Anna Pengelly
Updated over a year ago

Welcome to Tapi πŸ› οΈπŸ™Œ

Tapi is a property maintenance platform used to streamline maintenance for property managers, landlords, trades, and tenants. It's our mission to make maintenance suck a little bit less for all of you.

Some important points to kick us off:

  • As a landlord, you do not need a Tapi log-in to view and action maintenance work

  • Unlike other maintenance softwares, we do not charge tradesmen, so there is no increased fee on your invoices.


So, why has your property management team invested in us?

  • We help agencies automate 70% of tenant communication, giving them more time to focus on the management of your assets

  • We surface all of the information that you need in one place. No more scrolling through email threads!

  • We show agents recommendations on repairing/replacing assets based on their history with our Asset Manager. This includes asset depreciation schedules πŸ†

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  • Optional ability for you to pay for maintenance in instalments with the Property Tab option

Beyond this your agency will now have faster completion times on maintenance with the increased visibility, AI, automation, and flagging πŸ‘©β€πŸ”§


Reviewing & Actioning Maintenance - Desktop πŸ–₯️


Reviewing & Actioning Maintenance - Phone πŸ“±

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