Overview
Tapi makes it simple for tradies to receive, manage, and complete work orders from property managers — all in one streamlined process.
Before we start, here’s what you need to know:
Tapi is free for tradies 🎉
No login or signup is required to use it 🤩
You can create a free dashboard to view all your work in one place
Tapi works perfectly on your phone or tablet while you’re on the road 🚗📲
Using Tapi as a Tradie in 5 Steps
Step 1: Receive an Email 📧
Your property manager will send you a work order or quote request via email.
Each email includes a direct button to open the work order — no login required.
Step 2: Open the Report 📕
Click the button in the email to view the full work order.
You’ll see all the job details on the left-hand side, including property information and tenant contact details. You can print the work order or simply view it on your phone while you’re on the go.
Step 3: Take the Required Action 🙏
If a quote is requested: Fill in the form or upload your quote file directly.
If it’s a work order: Contact the tenant using the provided details, agree on a date, and schedule it in Tapi with a few clicks.
Once scheduled, tenants automatically receive confirmation and reminders about the appointment.
💡 If you identify additional work onsite, you can create a new work order to request approval for rectification work.
Step 4: Confirm the Job 👍
After your scheduled date, you’ll get an email asking you to confirm completion.
You can:
Confirm the job is done ✅
Reschedule if more work is needed 📅
Submit a quote if the job requires additional work 📄
This lets the property manager know the job’s status and prevents unnecessary follow-ups.
Step 5: Send an Invoice 💸
When ready to invoice, you can:
Upload your invoice directly into the work order, or
Email it to the agency’s dedicated Tapi invoice address.
The invoice will appear automatically in the property manager’s system for review and payment. Any images you email (such as completion photos) will be merged into the invoice.
If you need to upload photos or reports manually, use the Send attachments button above the audit trail.
Watch the Video
See how Tapi helps tradies complete work orders, confirm jobs, and send invoices efficiently.
Tips & Reminders
Always include the work order number (e.g., TAPI-12345) on your invoice.
Keep your contact details up to date with each agency you work with.
Use the Supplier Dashboard for a complete view of all your jobs across multiple agencies.